How long do I have to claim? Free UK lost parcel claim checker
Lost parcel? Claim before the deadline, or lose the money for good
Miss a carrier's claim window and you can't get back the item's value, or the postage where the carrier refunds it. ClaimMinder shows the dates for Royal Mail, Parcelforce, Evri, DPD and InPost, and we're building email reminders that warn you before each carrier's deadline.
- When you can claim. The first day each carrier accepts a lost-parcel claim.
- The day it closes. Some windows are short: DPD gives 14 days from the day you sent the parcel. Evri's 28 days from booking is a hard limit for business senders.
- A ready-made claim pack. The evidence your carrier asks for, gathered in one checklist (coming with reminders).
Standard cover worth claiming: Royal Mail 1st/2nd Class up to £20, Evri £20, DPD £50, InPost £50, Royal Mail Tracked and Parcelforce up to £150. Reminders are in early access and not live yet. The checker below works today.
Lost parcel claim checker
Rules and sources
Where a carrier's pages don't say something, we show not stated instead of guessing. Working days use England & Wales bank holidays from GOV.UK.
Loading carrier rules…
Sold on Vinted or eBay?
Get free claim reminders
Don't let a claim window close on money you're owed. Join early access and we'll email you when reminders launch: a nudge when you can claim, and another before the last day.
Early access: reminders aren't live yet. Joining is free.
We only store your email address, your consent and when you gave it, plus a scrambled (hashed) form of your IP address to stop spam. We don't ask for your name or any parcel details.